Softilyze Privacy Policy
Welcome to Softilyze (“we,” “our,” or “us”).
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://softilyze.shop) or purchase our digital products and services.
By accessing or using our site, you agree to this Privacy Policy.
If you do not agree, please do not use our website or services.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services:
a) Personal Information
When you purchase, register, or contact us, we may collect:
Full name
Email address
Billing address
Payment information (processed securely via third-party providers such as Paddle or Payoneer, we do not store card details)
Account details (if you create one)
b) Non-Personal Information
We may automatically collect:
Browser type, device information, and operating system
IP address and location data (general, not precise)
Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
Process payments and deliver digital products
Provide customer support and respond to inquiries
Improve our website, services, and user experience
Send important notifications, updates, or promotional offers (you may opt out anytime)
Comply with legal and tax obligations
3. Payment Processing
All payments on Softilyze are securely processed through trusted third-party gateways like Paddle and Payoneer.
These providers handle payment verification, currency conversion, and fraud prevention according to their own Privacy Policies and compliance standards (PCI-DSS, GDPR, etc.).
Softilyze does not store or have access to your complete credit/debit card information.
4. Cookies & Tracking
Softilyze uses cookies to improve website performance and personalize your experience.
You can choose to disable cookies through your browser settings, though this may limit some website functionality.
5. Data Storage & Security
We store your personal information securely using encrypted databases and advanced protection measures to prevent unauthorized access, alteration, or disclosure.
While no system is 100% secure, we continuously review and upgrade our data protection practices to ensure your privacy and trust.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy — typically as long as you maintain an account or as required by law (for tax, compliance, or audit purposes).
7. Your Rights (GDPR Compliance)
If you reside in the EU or UK, you have the right to:
Access, correct, or delete your personal data
Request data portability
Withdraw consent to processing
Lodge a complaint with your local data protection authority
To exercise these rights, contact us at contactsoftilyze@gmail.com.
8. Third-Party Services
We may use trusted third-party platforms for analytics, marketing, and payment processing.
These partners comply with GDPR and similar international privacy standards.
We are not responsible for the content or privacy practices of linked websites.
9. Children’s Privacy
Softilyze does not knowingly collect or process data from individuals under the age of 13.
If you believe a child has provided us personal information, please contact us for prompt deletion.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
All updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions, concerns, or data requests regarding this Privacy Policy, please contact:
Contactsoftilyze@gmail.com
Softilyze® 2025
Create Without Limits. Build With Confidence. Grow Beyond Boundaries.